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We have enjoyed many trips to massanutten. When we showed up on a Friday night in the pouring rain with guests .....they had given our unit away. They said we did not fax back a letter to reconfirm we wanted our week. When we had tried to fax and it did not go through...
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1.2
Mcgaheysville, Virginia
I didn't like
  • Customer service
#1083996
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I reluctantly purchased a timeshare because my then husband and kids fell in love with it. He kept it when we divorced when the payments and maintance fees got behind it fell in my lap. Its a stay once every two year deal. I been paying more than the monthly payments...
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2.0
Pulaski, Virginia
#859540
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We bought a time share at Massanutten and I really enjoy mystays there. What I don't enjoy is the monthly payments. When we purchased the time share we agreed to allow them to take money out of bank account automatically on a certain day of the month. What I didn't...
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Anonymous
Anonymous

Call (800) 937-1251 for your account number (if you don't already have it).Go to https://massanutten.myaccountinfo.com/ and create your account.They don't send monthly stateme...

Anonymous
xomexome

I've never received a statement. I just recently had to email them to ask for a balance/payoff.

#421773
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I too am a timeshare owner but through Great Eastern Resorts - dummy me bought 2 weeks of timeshare (it was such a bargain) they did not even begin to tell the whole story of owning this expensive, useless piece of nothing. Can never get a week when I want it even at...
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Anonymous
Anonymous

DO NOT BUY A TIME SHARE EVER!!!!!!!!

Anonymous
wanda

I too am a newbie and want to get out...How is that class action law suit coming along?

#223416
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